Privacy Policy

Let My Roof Ltd has developed this policy so that you can feel confident about the privacy and security of the personal information and materials that you provide to us, how it is used and how secure it is.

Disclosure of Information

Let My Roof Ltd complies with the General Data Protection Regulation EU (GDPR EU 2018). We take all reasonable care to prevent any unauthorised access to and use of your personal data and information.

Our staff and those working for our agents and contractors maintain a responsibility to keep your information confidential and will only use it to offer relevant products and services which you opt in for and have consent and in relation to the transaction i.e. carrying out references or buying services.

Any personal details that we use to provide or promote our products and services to you (e.g. name, address, email address, telephone number, or any details of the services you have purchased or about which you have enquired) will not be passed to any third party organisation for marketing purposes without your permission and will not be used by us for any purpose other than that which you requested.


The Internet is not a secure medium. However to protect your data we put in place various security procedures including use of firewalls, backup measures, general building security, we limit access to data to relevant personnel and password protect all machinery holding personal data.

Personal Information

You don't have to register to access Let My Roof Ltd's website, however, we want to help you find exactly what you require as quickly and smoothly as possible. Therefore the more we know about your preferences the easier it is for us to help you. For this reason we encourage you to register with us.

Once registered we are in a better position to recommend specific properties or services of potential interest to you. Your details may be combined with other information in our records in order to:

Save you having to keep giving us the same information for different Let My Roof Ltd services.

a) Help you to get more out of your visits to our website by suggesting information about products and services which may be useful to you.

b) Keep other parts of Let My Roof Ltd up to date with your details in order to offer you products and services that may interest you and have given consent for.


When you register, you consent to us using your personal data in the manner described in this Policy.

If you do not register, the personal data we collect from you will be limited to the specific enquiry you have made. Let My Roof Ltd will use that data for no other purpose than to facilitate that transaction.

If any of the information that you provide to Let My Roof Ltd changes, for example if you change your email address, name, address or contact numbers, please let us know the correct details by sending an email to admin@letmyroof.com


You can only submit your details to us by email or phone; as we do not have methods of registration online or our website; however if you use a third party website to send us an enquiry, we shall treat your information with the same level of security. You shall also be governed by the third party portal policies if using them to make an enquiry with Let My Roof Ltd.

Your personal information and materials would only be used for the purpose of reference and credit checks or insurance by our third party contractors RentShield Direct, RentSure or FCC Paragon. Your data is secure with us and is not passed on to any third party outside the transaction without your consent. Our contractors may also you in order to complete the transaction.

If you enquire about a property or our services using a portal that sends us a message to respond back to; we shall use these details which you supply for the purpose to complete the relevant transaction and to provide you with an appropriate response according to your enquiry.

As a letting and management agent, Let My Roof Ltd will handle data provided to us by potential clients, tenants, guarantors, landlords, contractors and other individuals or service providers.


Cookies

Let My Roof Ltd's website or an embedded component from a trusted partner may automatically create a 'cookie' when you visit us.

A 'cookie' is a piece of information that is held on your personal computer (PC), which enables our website to recognise you on subsequent visits and allows us to tailor your visit to your specific requirements.

As the 'cookie' is based on your PC we are unable to recognise you if you visit any of our websites from a different PC unless you register with us.

If you do register then you will be able to login from any PC using your pass code. Let My Roof Ltd's use of 'cookies' does not include the collection of any personal information regarding the use of your PC or internet browsing in any way.

If you do not want a 'cookie' to be created on your PC, web browsers such as Netscape and Internet Explorer provide the option to disable them. Please note that some personalised services on this site may not be available if you choose to disable 'cookies'.

You can read more about cookies and their use at the Interactive Advertising Bureau's dedicated website www.allaboutcookies.org

Email

Let My Roof Ltd complies with the Privacy and Electronic Communications Regulations 2003 in the United Kingdom.

We respect the privacy of personal email accounts and we store your email address as securely as any other personal information we hold. We will not send you unwanted email messages or junk mail and your details will not be passed to any organisation outside Let My Roof Ltd without your explicit permission.

If you have given us permission, we may use email to send you messages to keep you up to date with news about our current services and promotions, as well as anything you express an interest in, either online or through other contact with Let My Roof Ltd.

Third Party Sites

Third party internet sites that you can link through to or from our website are not covered by our Privacy and Security Policy, so we accept no responsibility or liability for these sites. However we strongly advise that you should read their Privacy Policy prior to submitting any personal information.

The Information Commissioner's Office

Let My Roof Ltd is registered with the Information Commissioner Office complying to the General Data Protection Regulation (GDPR) 2018.







 

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