Information For Tenants

Finding a Property

The Let My Roof team are specially trained and equipped to assist Tenants to find properties to rent which will meet their needs. We maintain a database of properties available to rent and of prospective Tenants with their requirements. As properties become available, our first action is to contact waiting Tenants on our database whose requirements match the property. Typically, properties to rent become available one to two months before the occupancy date, so where possible it is advisable to start looking early.


Having identified a potentially suitable property, we will arrange a viewing. This will be at a time to suit the prospective tenant; and could be at evenings or weekends, subject of course to the Landlords' permission. All viewings will be accompanied by a member of staff who will be able to provide immediate advice and answer any questions you may have.

Offer / Application

At this time any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting etc.  On application, a Reservation / Holding fee will be required. Assuming the rental proceeds, this will be deducted from the Fees due before occupation (or returned in line with the Tenant Fees Act 2019). If the Landlord or Let My Roof Ltd declines your application, this fee will be refunded.  It will however not be refunded if you decide not to proceed for any reason (after the agreed move in date), or if the tenancy fails to proceed due to incomplete or inaccurate/false information provided in the tenancy application.


Let My Roof will take references on behalf of the Landlord.  Normally these will include your employer, any former landlord and a character reference. In addition a credit check will be undertaken. Where a potential tenant is unable to meet the required income or credit checks, the Tenant may have a Guarantor agree to underwrite any financial liabilities related to the property.  References are carried by using the services of our affiliates FCC Paragon or RentShield who are industry recognised leaders.   

In order to send us your documents securely, you can upload your requested reference materials by clicking on the link below and following the instructions.  Once each document is uploaded, you will see a confirmation message.  When scanning or taking a digital image / photo of your materials, please ensure that it is either saved as a pdf document or jpg file.  For any help with this or if you have any questions, you can ask your agent. 

The link will open in a new Window or Tab: Upload My Document


Rent is normally quoted on a calendar month basis; when stated in weeks it is calculated as such that £300 per week multiplied by 52 weeks, divided by 12 months; would give the monthly rental amount of £1300 in this case (£300pw x 52 / 12 = £1300pcm).  In addition, the Tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity, Telephone costs, TV License and other extra services which the tenant may connect / install.  Rent is payable by standing order (unless alternative arrangements are agreed in advance) to Let My Roof Ltd bank account monthly in advance, with the first month's rent due before taking occupation of the premises. 


A deposit is required prior to occupation.  This is normally equal to one month's rent, however can be more; check with your letting advisor.  The deposit is submitted to the Deposit Protection Scheme (DPS) within 14 days of submission until the end of tenancy or the landlord to submit to a Govt. recognised deposit scheme.  The deposit is held to cover any breakages, damage, or other tenant liabilities outlined in the Agreement.  Where Let My Roof Ltd is managing, at the end of the tenancy we will check the property and assess any damages, missing items and deductions which may be due in line with the Inventory and Agreement.  Please note that the deposit cannot be used by the Tenant to cover rent. 

Agency Fees

From 1st June 2019 the Tenant Fees Act shall apply.  Click link below for details

Tenant Fees Act 2019

See Tenancy Fees section for more details.

We hope this helps a little, if you have any further questions, you can contact us from the contact us page or by sending an e-mail to the following:


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